Privacy Policy

1. Information we collect

• Name
• Email address
• Phone number
• Billing and order information (such as the product or plan purchased and the order reference)
• Payment-related information (such as the transaction reference, payment status and payment method type shared with us by the payment gateway)
• Website usage information (pages visited, device and browser type, approximate location derived from IP, and error logs)
• Cookies and similar technologies

We do not collect or store card numbers, CVV, UPI PINs, net-banking passwords or other sensitive payment credentials. Payment processing may be handled by the applicable payment gateway or payment service provider, who collects such details directly under their own terms and privacy policy.

2. Cookies

We use cookies and similar storage to keep you signed in, remember preferences, and understand how the website is used. You can block or delete cookies in your browser settings, though some parts of the website may not function correctly without them.

3. How we use information

• Order processing — creating, delivering and managing your purchase
• Customer support — responding to your queries, requests and issues
• Payment gateway processing — sharing the minimum details needed to initiate and verify a payment
• Account management and service notifications
• Improving website performance, security and reliability
• Meeting legal, tax and accounting obligations

4. Data security

We use reasonable technical and organisational measures — including encrypted connections (HTTPS), access controls and restricted administrative access — to protect information against unauthorised access, alteration or disclosure. No method of transmission or storage over the internet can be guaranteed to be completely secure.

5. Data retention

We retain information for as long as your account or service is active, and afterwards only for the period required to resolve disputes, provide support history, and comply with applicable legal, tax or record-keeping requirements. Information that is no longer required is deleted or anonymised.

6. Third-party services

We work with third-party providers for hosting, email delivery, analytics and payment processing. These providers receive only the information required to perform their function and are expected to handle it in line with their own privacy policies and applicable law. We do not sell your personal information.

7. Your rights

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your information, subject to legal and contractual limits
• Withdraw consent for marketing communications at any time
• Raise a complaint or concern about how your information is handled

To exercise any of these rights, email us at support@sktechlab.com.

8. Children

Our services are intended for business users and are not directed at children. We do not knowingly collect information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be published on this page.

10. Contact information

SK Tech Lab

Email: support@sktechlab.com

Phone: [ADD ACTUAL BUSINESS PHONE]

Address: [ADD ACTUAL BUSINESS ADDRESS]